Dent-a-Medical S.A.

List of questions:

1. How do I make an appointment for a first visit?
2. Will I be charged for a first visit?
3. Is it possible to provide comprehensive treatment within a month??
4. Do you apply any discounts or promotions?
5. Will I be charged for a dental check-up?
6. How long will I need to wait to see a specialist?
7. How high are the prices of your services?
8. Do you have your own car park?
9. Do visits begin punctually?
10. Do you have subscriptions?

List of answers:

1. How do I make an appointment for a first visit?
   

   There are three options for making an appointment:
   a) by telephone (on 608 92 10 08, available throughout Poland), allowing you to obtain information and an answer to every question, as well as to register yourself for a visit to any of the facilities of our network of clinics
   b) by email, completing the mini registration form on our website or writing to This e-mail address is being protected from spambots. You need JavaScript enabled to view it
   c) in person, by visiting a clinic; maps can be found on the right-hand panel of our website, under the heading "Our clinics"




2. Will I be charged for a first visit?
   

   A first consultative visit to one of our clinics is free of charge. It lasts around 30 minutes and consists of a comprehensive dental check-up with regard to conservative dentistry and dental surgery, this encompassing:
   a) a medical examination
   b) diagnosis and instructions for treatment and prevention
   c) information on methods and costs of treatment

   It is worth adding that our clinics operate a loyalty programme for patients, the Dent-a-Medical Smile Club. Having completed a form, a patient receives a personal loyalty card giving entitlement to the above services, as well as to free pantomography of the oral cavity, indispensable for correct diagnosis. By being treated at Dent-a-Medical clinics, a holder of the Smile Club loyalty card collects points on his or her account which may be exchanged for non-cash rewards or gift vouchers, the latter allowing dental services at our clinics to be enjoyed free of charge (these available equally to other individuals given the vouchers) as well as allowing purchases at the specialist EuroDentica dental goods stores found at our clinics. Further information is available by clicking 'For patients' and then 'Smile Club'. Feel free to drop in!




3. Is it possible to provide comprehensive treatment within a month?
   

   Yes. This is dependent on the condition of the teeth and the periodontium (the tissues in contact with the teeth) of the patient as well as his or her expectations and possibilities. The first visit to our clinic is highly significant, in that this ends with a preliminary dental diagnosis of the condition of the teeth and periodontium, on the basis of which pantomography and a clinical examination are conducted and the patient is informed of the scope of the treatment and its duration, and the costs of the procedures to be performed at the subsequent visit.

   At this subsequent visit, taking into account the expectations and wishes of the patient and following consultation with a team of specialists, the doctor leading presents:
   a) the precise scope and method of treatment
   b) a proposal for a detailed timetable of visits (adjusted to the diary of the patient)
   c) a calculation of complete treatment costs
   The amounts for the medical procedures given in the treatment plan undergo no change over the period for which the plan is valid.

   The patient obtains reliable information on the time of the entire treatment.

4. Do you apply any discounts or promotions?
   

   Our clinic network operates a loyalty programme, the Dent-a-Medical Smile Club. This provides its users with discounts for dental services at our clinics. The Smile Club card is received by every patient registering at our clinics, completing the form and accepting the conditions of participation in our Dent-a-Medical Smile Club loyalty programme. The Smile Club card entitles the holder to a free, comprehensive dental check-up with regard to conservative dentistry and dental surgery, this encompassing:
   a) X-ray diagnostics (pantomography of the oral cavity)
   b) a medical examination
   c) diagnosis and instructions for treatment and prevention
   d) information on methods and costs of treatment
   By being treated at Dent-a-Medical clinics, a holder of the Smile Club loyalty card collects points on his or her account which may be exchanged for non-cash rewards or gift vouchers, the latter allowing dental services at our clinics to be enjoyed free of charge (these available equally to other individuals given the vouchers) as well as allowing purchases at the specialist EuroDentica dental goods stores found at our clinics. Further information is available by clicking 'For patients' and then 'Smile Club'. Feel free to drop in!




5. Will I be charged for a dental check-up?
   

   A first consultative visit to one of our clinics is free of charge. It lasts around 30 minutes and consists of a comprehensive dental check-up with regard to conservative dentistry and dental surgery, this encompassing:
   a) a medical examination
   b) diagnosis and instructions for treatment and prevention
   c) information on methods and costs of treatment

   It is worth adding that our clinics operate a loyalty programme for patients, the Dent-a-Medical Smile Club. Having completed a form, a patient receives a personal loyalty card giving entitlement to the above services, as well as to free pantomography of the oral cavity, indispensable for correct diagnosis. By being treated at Dent-a-Medical clinics, a holder of the Smile Club loyalty card collects points on his or her account which may be exchanged for non-cash rewards or gift vouchers, the latter allowing dental services at our clinics to be enjoyed free of charge (these available equally to other individuals given the vouchers) as well as allowing purchases at the specialist EuroDentica dental goods stores found at our clinics. Further information is available by clicking 'For patients' and then 'Smile Club'. Feel free to drop in!

   If a patient is interested solely in a dental check-up, it must be remembered that in order to issue a correct diagnosis, creation of a pantomographic image is necessary.




6. How long will I need to wait to see a specialist?
   

   Waiting times for visits to our clinics are short. This is as true for a visit to a dentist specialising in conservative or cosmetic dentistry as it is for a visit to a periodontist or dental surgeon, and it is possible to arrange one virtually overnight. Remember that our clinic network offers a full range of dental care:
   

   • prevention
   • cosmetic dentistry
   • conservative dentistry
   • endodontics
   • orthodontics
   • periodontics
   • implantology
   • dental surgery
   • dentistry for children
7. How high are the prices of your services?
   

   We are a network of highly specialist clinics. As a result, the costs of the services we provide are those of the market and competitive. What sets us apart is the fact that we are the first clinic in Poland at which the patient is comprehensively treated from the very first visit by a team of specialists in specific fields of dentistry, not by a single doctor. We enable consultations with and the conduct of procedures by eminent authorities in clinical dentistry from the USA and Western Europe.

   We provide the certainty of a correct diagnosis and selection of optimal techniques for treatment thanks to the daily case management conferences of our medical team.

8. Do you have your own car park?
   

   Yes. Our clinics have free car parks designated solely for our patients.

9. Do visits begin punctually?
   

   We apply standards and procedures for the safe management of the patient treatment process, with these in effect throughout our network of clinics. Punctual admission of patients is also one of our standards.

   In addition to this, it is important to underline the fact that we bestow particularly attentive care on patients having undergone complex dental treatments, here providing:
   

   • the opportunity for round-the-clock consultations with and home visits from the doctor leading
   • transport free of charge – home - clinic - home

   Aside from beginning visits punctually, we provide prompt, priority appointments and send reminders of both scheduled visits and check-ups (by SMS and email).

10. Do you have subscriptions?
    

    Yes. The Dent-a-Medical network of dental clinics was the first in Poland to provide comprehensive and professional dental care for firms in the form of a subscription.

    Measurable benefits stem from taking out a subscription:

    • week-long, 24-hour-a-day dental care
    • comprehensive patient treatment, from the very first visit to the clinic, by a team of specialists in specific fields of dentistry, not by a single doctor
    • the opportunity to take advantage of the highest quality services provided by specialists in every field of dentistry – from the very first monthly subscription payment
    • a measurable financial benefit – dental service provision of a higher value than the annual subscription cost
    • coverage includes family dental care
    • a private car park for patients

    We offer a diversified range and level of value in provision of dental services through the following subscription programmes:
    Dental Care – a basic subscription service
    Profi Care – an annual subscription service
    VIP Care – an exclusive subscription service
    

    More information is available by clicking "For firms" and then "Subscription-based care round the clock".